q778 Terms and Conditions — Platform Rules for Pakistan Players

1 Acceptance of Terms

These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player" or "you") and q778 ("the Platform", "we", "us"). They govern all aspects of your use of the q778 website, mobile application, games, sports betting services and any related features.

By creating an account on q778, accessing the platform, or placing any bet or wager, you confirm that you have read these Terms in full and agree to be bound by them. These Terms apply alongside our Privacy Policy and the Responsible Gaming guidelines, both of which form part of the overall agreement between you and q778.

If you are accessing q778 on behalf of another person, or if any part of these Terms is unclear, you should seek clarification before proceeding. Continued use of the platform after any updates to these Terms constitutes your acceptance of the revised version.

2 Account Registration

To use q778's full range of services — including placing bets, playing casino games, participating in bingo rooms and claiming bonuses — you must register an account. The following registration rules apply:

• You may hold only one account per person on q778. Duplicate accounts are not permitted and will be closed if identified, with balances subject to review.
• All registration information must be accurate and complete. Providing false details — including a fictitious name, date of birth or contact information — is a breach of these Terms.
• You are responsible for maintaining the security of your login credentials. Do not share your password with anyone. q778 will not be held responsible for losses resulting from unauthorised access to an account whose credentials were disclosed by the account holder.
• If you discover or suspect that your account has been accessed without your authorisation, you must contact q778 support immediately via the contact details on the platform.
• q778 reserves the right to request identity verification at any point, including proof of identity, proof of address and proof of payment method ownership, before processing withdrawals or when required for security purposes.

3 Age Requirement

The q778 platform is strictly for adults. You must be 18 years of age or older to register an account, place bets, play casino games or participate in bingo. By registering, you confirm that you meet this age requirement.

q778 takes underage gambling seriously. We reserve the right to request age verification documentation at registration or at any point thereafter. Accounts found to belong to players under 18 will be closed immediately and all associated funds returned or forfeited in accordance with applicable platform policy.

If you are a parent or guardian and believe a minor has registered an account using your details or a fictitious identity, please contact q778 support immediately.

4 Deposits and Payments

All deposits on q778 are processed in Pakistani Rupees (PKR). The following payment methods are currently supported:

• JazzCash — instant mobile wallet deposit
• Easypaisa — instant mobile wallet deposit
• Raast — fast digital payment transfer
• Bank Transfer — processed within standard banking hours
• Debit/Credit Cards — where supported by your card issuer

The minimum deposit on q778 is PKR 200. There is no deposit fee charged by q778, though your mobile wallet provider or bank may apply their own transaction charges, which are your responsibility.

Deposits are credited to your q778 balance once confirmed by the payment processor. JazzCash and Easypaisa transactions are typically instant; bank transfers may take longer depending on your financial institution.

5 Withdrawals

Withdrawals from your q778 account are processed in PKR to the same payment method used for deposit where possible. The following withdrawal rules apply:

• The minimum withdrawal amount is PKR 500.
• Identity verification must be completed before your first withdrawal is processed. This includes providing a valid government-issued ID and confirmation of your registered payment method.
• Withdrawals to JazzCash and Easypaisa are typically processed within 24 hours of approval. Bank transfers may take 1–3 business days.
• Funds that carry active bonus wagering requirements cannot be withdrawn until those requirements are fully met. Your available withdrawable balance is displayed separately in your account dashboard.
• q778 reserves the right to conduct additional security checks on withdrawal requests. During these checks, the withdrawal timeline may be extended.

If a withdrawal is declined, q778 will notify you with a reason. Common reasons include incomplete verification, outstanding wagering requirements or a mismatch between the deposit and withdrawal methods.

6 Bonuses and Promotions

q778 offers a range of bonuses and promotional offers to both new and existing players. All bonuses are subject to the following general conditions, in addition to any specific terms stated alongside each individual promotion on the Promotions page.

• Wagering requirements: Most bonuses carry a wagering requirement — the number of times the bonus amount (or bonus plus deposit) must be wagered before the bonus-derived winnings can be withdrawn. The applicable requirement is stated on each promotion.
• Game contribution: Different game categories contribute differently towards wagering requirements. Slots typically contribute 100%; live casino and sports betting contributions are stated in the specific promotion terms.
• Time limits: Bonuses expire if wagering requirements are not met within the stated timeframe. Expired bonus funds and associated winnings are removed from the account automatically.
• One bonus at a time: Unless stated otherwise, only one bonus can be active on a q778 account at any given time.
• Abuse prevention: Using multiple accounts, coordinated betting, bonus exploitation strategies or any form of manipulation to gain an unfair advantage from a promotion is strictly prohibited. q778 reserves the right to void bonuses and associated winnings where abuse is suspected.

7 Sports Betting Rules

The following rules apply to all sports bets placed on q778, including cricket, PSL, football, Esports, tennis and all other covered sports:

• Minimum bet: PKR 200 per bet slip for single and accumulator bets.
• Bet acceptance: All bets are subject to acceptance. q778 reserves the right to refuse any bet, particularly where odds errors, system issues or unusual betting patterns are detected.
• In-play betting: Live bets are placed at the odds displayed at the moment of acceptance. Market suspension during key match events (wickets, goals, penalties) is standard; bets placed during suspension will be voided and stakes returned.
• Abandoned matches: If a cricket match is abandoned without an official result and without DLS being applied, match winner bets are voided. If a DLS result is declared, all match winner bets settle on that result. Football matches postponed before kick-off have all bets voided.
• Accumulators: All legs of an accumulator must win for the bet to pay. A void leg reduces the acca to the remaining selections. A single void in a two-leg acca makes the bet a single at the remaining odds.
• Odds errors: Clearly erroneous odds — prices that are significantly off market due to a technical error — may be corrected. Bets placed at erroneous odds may be settled at the corrected price or voided at q778's discretion, with stakes returned in the case of voidance.

8 Casino and Slot Game Rules

All casino and slot games on q778 are provided by licensed third-party game developers. The following rules apply to all casino gameplay:

• Each game operates using a certified Random Number Generator (RNG) that ensures fair and independent outcomes. q778 does not control individual game outcomes.
• Game malfunctions — including software errors, disconnection during a game round or display errors — void all pays and plays for the affected round. Your stake will be returned in the event of a confirmed malfunction.
• Maximum bet restrictions may apply when bonus funds are active on your account. Exceeding the maximum bonus bet limit may result in forfeiture of the bonus and associated winnings.
• Progressive jackpot wins are paid by the game provider, not q778 directly. Payment timelines for large jackpot wins may differ from standard withdrawal processing times.

9 Bingo Rules

Bingo games on q778 are governed by the following rules in addition to any room-specific conditions displayed at the entrance to each bingo room:

• Ticket purchases are final. Once a bingo round begins, tickets cannot be cancelled or refunded.
• The auto-daub feature marks numbers automatically. Players are responsible for selecting the number of tickets they intend to play in each round before the game starts.
• If a technical issue disrupts a bingo draw after it has started, q778 will endeavour to complete or fairly replay the round. In cases where a fair resolution is not possible, ticket costs will be refunded.
• Jackpot bingo conditions — including the number of balls within which a full house must be called to qualify for the jackpot prize — are displayed clearly in each jackpot room before ticket purchase.

10 Responsible Gaming

q778 provides tools to help players manage their gaming activity. These include deposit limits, session time reminders and self-exclusion options — all accessible from your account settings. Full details are available on the Responsible Gaming page.

q778 encourages all players to set a realistic entertainment budget before each session and to treat the platform as a leisure activity rather than a source of income. If at any point your gaming feels out of control, use the self-exclusion tool or take a break using the session limit features. Gaming and betting involve risk — never wager more than you can afford to lose.

11 Account Suspension and Closure

q778 reserves the right to suspend, restrict or permanently close any account where:

• A player has provided false registration information
• Multiple accounts have been identified belonging to the same individual
• Fraudulent activity, bonus abuse or exploitation of platform errors is detected
• The account holder is found to be under 18 years of age
• A player requests self-exclusion under Responsible Gaming provisions
• A player is found to be using automated betting tools, bots or scripting software

Where an account is suspended pending investigation, q778 will communicate the reason and expected timeline. Where an account is permanently closed due to a breach of these Terms, funds in the account may be forfeited depending on the nature of the breach. Legitimate account balances will be returned where applicable.

12 Intellectual Property

All content on q778 — including the brand name, logo, website design, game interfaces, graphics, text and software — is the property of q778 or its licensed providers. You may not copy, reproduce, distribute or create derivative works from any q778 content without express written permission.

Game titles, graphics and associated intellectual property remain the property of the respective game developers and providers. q778 licenses these games for player access on the platform.

13 Limitation of Liability

q778 provides its services on an "as available" basis. While we work to maintain platform uptime and reliability, we do not guarantee uninterrupted access. q778 will not be liable for:

• Losses arising from platform downtime, technical faults or interruptions to service beyond our reasonable control
• Losses arising from errors in odds or game data that have been publicly corrected
• Any indirect, consequential or financial losses beyond the amount of the bet or deposit directly involved in a disputed transaction

Nothing in these Terms limits liability for matters that cannot legally be excluded, including gross negligence or fraud on q778's part. If you have a complaint about any transaction or game outcome, contact q778 support with the relevant account and transaction details.

14 Privacy and Data

q778 collects, stores and processes personal data in accordance with our Privacy Policy, which forms part of the agreement between you and q778. By registering an account, you consent to the data practices described in the Privacy Policy, including the use of your data for account management, verification, security monitoring and, where you have opted in, promotional communications.

q778 does not sell personal data to third parties. Payment processing data is handled by the respective payment service providers (JazzCash, Easypaisa, Raast, and banking partners) under their own applicable terms.

15 Changes to These Terms

q778 may update these Terms from time to time. When material changes are made, we will notify registered players via email or an on-platform notification before the changes take effect. The updated Terms will always be published on this page with the date of the most recent revision.

Continued use of the q778 platform after the effective date of any updated Terms constitutes your acceptance of the revised agreement. If you do not agree with the updated Terms, you should close your account before the changes take effect.

For questions about these Terms, please contact q778 support through the Help section of your account.